An administrative
manager oversees the support operations of a business or organization. Also
known as an office manager, this is the person that keeps a department or
company running smoothly. Someone in this position may provide managerial
support to a particular division or department, or to an entire company. He or
she may also supervise other clerical personnel in an office. The strongest
administrative managers h******e the detail-orientation to keep track of all the
day-to-day operations of a business along with strong analytical skills and an
ability to work with many different types of people.
Skill Set
A person working
in this position needs to be very detail-oriented, which will be reflected in
his or her reports to supervisors and simultaneous management of multiple
schedules. Those working in a supervisory role need to be able to lead teams of
other people effectively, and make the right judgement call when it comes to
determining whether a course of action is within company policy. Additionally,
anyone working in this position needs to be good with people, as he or she will
likely be dealing with both junior employees and clients. He or she also needs
to be able to analyze information and make decisions based on his or her
analysis, as administrative managers often h******e to help develop budgets or
write reports on employee performance.
n any given day,
an administrative manager would likely cover general clerical tasks, including
correspondence, filing, scheduling, and data entry, but he or she would also
help out with facilities maintenance and phone coverage when needed. His or her
analytical and organizational skills would come into play in implementing,
maintaining and managing the business' operational systems. This includes doing
things like managing the budget for office supplies, using database systems,
and ****** sure broken office equipment gets fixed or replaced. Sometimes a
person in this position is focused on one other person in the organization: for
instance, he or she might manage an executive's schedule and e-mail.
Supervisory Role
Administrative
managers working in larger companies may oversee a team of clerical workers. In
this case, he or she makes schedules for the office, assigns jobs to people,
and makes sure that they get done properly. When special projects come up, the
administrative manager is the one who breaks them down into steps and keeps the
people working on the project on track. He or she also has to perform
evaluations of staff and provide training or take disciplinary action against
staff members who do not perform appropriately.
Human Resources
and Other Specialities
In some companies,
an administrative manager may also fulfill the role of human resources in a
variety of employee-related tasks. This includes writing up contracts,
processing payroll, and recruiting and training employees. In organizations
with a few administrative managers, each one is generally responsible for a
particular area or speciality. For instance, an executive office might hire one
manager to keep track of all of its higher ups' schedules, another to supervise
payroll, and another to oversee the day-to-day work in the IT department.
Working as an
administration manager is an important role that is essential for the
successful operation of a business. These individuals can work in a variety of
settings both small and large. While the job duties of an administration
manager can vary depending on the business, the essential responsibilities are
basically the same. These include hiring and training personnel, communicating
with different departments, evaluating employee performance, scheduling staff
meetings and monitoring business finances.
One of the most
fundamental responsibilities of an administration manager is hiring and
training personnel. In order to maintain optimal business functioning, it's
vital to h******e knowledgeable and hard working employees. As a result, it's up to
the administration manager to keep the business staffed and ensure that
everyone is properly trained. It's his duty to review potential employee
applications and conduct interviews when positions become ******ailable. Once a new
employee has been hired, the manager typically aids in the training process as
well.
Another important
part of the job is effectively communicating with different departments within
a business. While this duty may be relatively easy in a small business, it can
be quite demanding in a large business. Effective communication is essential
for keeping departments on the same page and ****** everything run smoothly.
Consequently, this position also requires considerable interpersonal skills.
Evaluating
employee performance is another key component of being an administration
manager. In order to optimize business earnings and remain competitive, it's
crucial for all employees to perform their work effectively. The manager
ensures effective performance by staying up to date on information such as each
employee's attendance, assignment completion, and sales records. If an employee
meets his expectations, the manager will reward him. Employees who do not meet
expectations may be offered counseling to help them get back on track.
Another common job
duty is scheduling periodic staff meetings. During this time, the
administration manager will require employees from various departments to meet
up in order to discuss important information. For example, he might talk about
recently added company policies, review overall company performance, or address
and resolve conflicts. Since the manager is responsible for running each
meeting, he will need to possess significant leadership skills.
An additional job
role includes monitoring business finances. In order to stay on top of the
industry, an administration manager will need to be aware of things like the
company's budget, expenses, overhead costs and overall profits. He will also
need to look at data and make future financial projections. As a result, this
job requires mathematical skills and an aptitude for "seeing the big
picture."